Cashier
How a cashier works and why this profession is important for a store
Experts: Vitalii Topchii
"Security, cancel!" How often do cashiers say this phrase? How do they work, and why are they important for a store? Get the answer by watching the educational series. You will learn about the peculiarities of the work of a cashier in the sales area and at the cash desk, the specifics of working with goods, and 5 steps in communicating with a guest. Spoiler alert: the series also explains what the famous phrase actually means.
The educational series was created at the initiative of the Ministry of Digital Transformation for the Diia.Education platform with the support of Google.org, the Eastern Europe Foundation, with the assistance of Silpo.
HARD: Control of product expiration dates, Display of goods, Equipping the cashier's workplace, Printing price tags and stickers, Product labelling, Product weighing technique, Safety techniques in working with equipment, Safety techniques in working with products, Types of commodity equipment, Types of display organization, Working with the product data collection terminal, Work with cash machine, Work with commodity equipment, Work with different types of price tags, Work with self-service cash machine
SOFT: Communication with clients in service sector, Crisis and Conflict Resolution in service sector, Emotional Intelligence in service sector, Service and professional ethics
Program
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Episode 1. Who's who: cashier seller
Episode 1. Who's who: cashier seller
Episode 2. From "Hello" to "See you!". Hospitality instruction
Episode 2. From "Hello" to "See you!". Hospitality instruction
Episode 3. Product path: storage, reception and accounting, labeling, etc
Episode 3. Product path: storage, reception and accounting, labeling, etc
Invited experts
Vitalii Topchii
Partners
Silpo
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