No one wants to be at the epicenter of a conflict on social media or experience an emotional breakdown.

In the series, you will understand how the war has affected the psyche of Ukrainians and how to recognize stress around you. Anxious communication can happen over the phone, in person, or online, but it's possible to talk to a person in any situation. It's not just words that will help you — you'll learn how to influence a conversation with gestures, tone of voice, and posture.

Learn tricks and tips that will help you tame your stress and the anger of your interlocutors.

With these secrets, it will be easier to work for the good of the country!

The educational series was created at the initiative of the National Agency of Ukraine on Civil Service in cooperation with the United Nations Development Program in Ukraine and with the support of the Ministry of Digital Transformation of Ukraine for the Diia.Education platform. The course was developed with the financial support of the Government of Denmark and the Government of Germany.