Sometimes, you're completely confused about how to buy a product or change the PIN on your bank card. Or you are outraged that your bus is already three hours late! Then you get in touch with customer support. It seems that this work is not serious — or, on the contrary, too difficult. It is true or not — get the answer in the educational series. Find out what tools and knowledge you need to have, where to learn it, what skills you need for this job, and how to build a career in this profession. And be polite! Customers will love you.

The educational series was created at the initiative of the Ministry of Digital Transformation for the Diia.Education platform with the support of Google.org, the Eastern Europe Foundation, with the assistance of SupportYourApp.