Digital transformation is a crucial element of the operations of public authorities. The advantages of online public services are already widely acknowledged. We have created this course for those who want to get involved in the digitalisation of public services on the ground, from civic activists to public service professionals across all tiers. Explore the unfolding landscape of digital transformation in Ukraine, gaining insights into actionable steps, key contacts, and the starting point for developing a new digital solution. The episodes are structured to align with the progression of a digitalisation project, providing a reference point for specific stages in your work.

The educational series was created at the initiative of the Ministry of Digital Transformation for the Diia.Education platform with the support of the Government of Japan within the “Digital, Inclusive, Accessible: Support to Digitalisation of Public Services in Ukraine” (DIA Support) project, which is implemented by the United Nations Development Programme in Ukraine with funding from Sweden.