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Pharmacist

Basic knowledge and skills for working in a pharmacy

Experts: Anastasiia Kuzmenko

Why do we need white coats if we are not doctors? How much does a pharmacist earn? How to remember all the medicines?


Friends, we know you have a lot of questions. In this educational series, we will answer the most pressing of them. We will teach you to work with the cash register without mistakes, to communicate easily and effectively with customers. Let's talk about the role and mission of the pharmacist and pharmaceutical care. You will learn about possible difficulties at work and the secrets of successful employment.


After watching the series to the end, you will not only familiarize yourself with the profession, but also receive useful information that will one day make you a pharmacist.

 

The educational series was created on the initiative of the Ministry of Digital Transformation of Ukraine with the support of Apteka ANC for the Diia.Education platform.

Format:
Education series
EKTS:
0.1
Languages:
Ukrainian, English
Topic:
Re/Upskilling
For:
for beginners, for medical workers, for new profession, for young people
Skills:

HARD: Acceptance of goods, Accounting of received goods, Cash collection, Conducting pharmaceutical care, Formation of the x-report, Formation of the z-report, Making a resume, Pharmaceutical replacement, Placement of price tags, Prefecture collection, Quality control of medicinal products, Sale of the drug prescribed for the active substance, The basics of good sales

SOFT: Passing the interview, Proper communication with the client, Working with conflict clients

Profession:
Pharmacist

Program

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Get started

Episode 1. Who is a pharmacist?

"Why do you need scrubs if you're not a doctor?", "Is it possible to memorize all the medications?" and "How much does a pharmacist earn?" – these are just a few of the myriad questions asked by people interested in the Pharmacist profession. In this episode Anastasiia Kuzmenko, pharmacist and business trainer at Apteka ANC, will answer these questions.
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Episode 2. Pharmacist's Day

In this episode you will learn how a pharmacist's day starts, what challenges can be expected during the day, how the collection process works, and how the shift ends.
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Episode 3. The role and mission of a pharmacist

In this episode, Anastasiia Kuzmenko will talk about how to communicate with pharmacy customers, how to provide the right advice on medicines, and how to identify serious symptoms and advise customers to see a doctor in advance.

Invited experts

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Anastasiia Kuzmenko

Pharmacist, business trainer at Apteka ANC

Partners

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Pharmacy chain ANC

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