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Sales manager

How to sell professionally

Experts: Oles' Pishchak, Oleksandr Lakhtionov, Oksana Tymkiv, +2

Everything can be sold: a smartphone, lemonade, a virtual painting, a meeting with a famous person, an elite service... But how to do it right? The educational series will answer this question. Sales managers are important for any business because they help sell an idea, make customers happy, and negotiate million-dollar deals. In the series, you will learn what skills are required for the profession, what the work routine looks like, and how sales differ in HoReCa, retail, services, and development. A separate series is dedicated to trade marketing. After that, you will be able to successfully sell anything.

 

The educational series was created at the initiative of the Ministry of Digital Transformation for the Diia.Education platform with the support of Google.org, the Eastern Europe Foundation, with the assistance of Audit of Sales.

Format:
Education series
EKTS:
0.1
Languages:
Ukrainian, English
Topic:
Re/Upskilling
For:
for IDPs, for new job seekers, for new profession
Skills:

HARD: Active listening in sales, Industry expertise, Product knowledge, Sales funnel management, Sales in the HoReCa segment, Sales techniques, Sales types, Standards of work with clients, Trade marketing, Using of franchising, Work with CRM in sales

SOFT: Communication in management, Customer service, Emotional intelligence in management, Negotiation

Profession:
Sales manager

Program

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Get started

Episode 1. What does a sales manager do?

In the first episode, we’re going to analyze who a sales manager is, talk about the tasks, advantages and disadvantages of the profession, and analyze the main business models of sales.
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Episode 2. Recipe for a successful sales manager

In the second episode, we’ll talk about the skills that a successful sales manager should have, as well as where a newcomer to the profession should start.
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Episode 3. Customer service standards and ways to increase sales

The third episode is devoted to the standards of a sales manager's work with clients and ways to increase sales.

Invited experts

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Oles' Pishchak
Founder of the consulting agency Audit of Sales and the construction company BudeDim
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Oleksandr Lakhtionov
Founder and CEO of RITM group of companies
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Oksana Tymkiv
Owner of the national franchise network of early development centers "Mudryk"
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Andrii Prudius
Marketer

Partners

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Audit of Sales

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