You will learn what AI competency means and which tools are best suited to different tasks. You will understand how to formulate prompts in a way that produces genuinely useful results.

You will also learn what kind of information can and cannot be entered into AI services — and why this is critically important for public service.

The series will show you how to delegate routine tasks to artificial intelligence, find solutions to complex problems, and integrate AI into your team’s working culture.

Each episode includes practical examples, ready-to-use prompts, and actionable advice on how to analyse documents, prepare briefing notes, respond to inquiries, and organise meetings with the help of AI. The series develops not only an understanding of the technology itself, but also the ability to use artificial intelligence responsibly, critically, and effectively.