Diia.education

Public service

Who are public officials, what do they do, and how to interact with them

Experts: Nataliia Aliushyna, Nataliia Shamrai, Serhii Horovenko, +1

Let us explain in simple terms the work of executive and law authorities in Ukraine. Civil servants create laws and documents for reforms, and work with politicians in ministries, in parliament, and on the ground. Without professional civil servants, it is impossible to change the country and rebuild it after the victory.

Find out what public service is and what problems are faced in this profession. In the series, you will also learn how the government functions in Ukraine, what laws govern it, and how to address inquiries to public officials. We will debunk myths. Join in!

The educational series was created at the initiative of the National Agency of Ukraine on Civil Service in cooperation with the United Nations Development Program in Ukraine and with the support of the Ministry of Digital Transformation of Ukraine for the Diia.Education platform. The course was implemented with the financial support of the Denmark Government, the Swedish Government, and the Swiss Government.

Format:

Education series

EKTS:

0.2

Languages:

Ukrainian

Topic:

Education

For:

for public servants, for civil servants, for active citizens

Competencies:

Communication and cooperation in the digital society

Program

Get started

Introduction episode

Let's overview the structure of the government system in Ukraine. What is state power, which bodies represent it? What are common and different features between state bodies and local self-government bodies? What functions do local self-government bodies perform?

Let's figure out how civil servants differ from employees of local self-government bodies. Let's consider the hierarchy of positions in the civil service and learn about its ramifications in local self-government bodies. And we will also talk about the functions performed by civil servants.

Invited experts

Nataliia Aliushyna

Head of the National Civil Service Agency of Ukraine, Ukrainian researcher, international expert on institutional development of public service and professional development of public servants, coach-trainer

Nataliia Shamrai

Director of the Center for Provision of Administrative Services in Kyiv

Serhii Horovenko

Advisor to the Chair of the National Agency of Ukraine on Civil Service

Yurii Manilov

Project manager of the Ukrainian Leadership Academy