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Customer support specialist

What does a customer support specialist's routine look like

Experts: Kseniia Barchenko

Customer support is the key to the happiness or hate of consumers. Support specialists analyze user feedback, which influences the further development of the product and the business in general. Try out the routine of the profession in the simulator – communication skills with different people and stress management will definitely come in handy!

 

The simulator was created at the initiative of the Ministry of Digital Transformation for the Diia.Education platform with the support of Google.org, the Eastern Europe Foundation, with the assistance of SupportYourApp.

Format:
Simulator
Topic:
Re/Upskilling
Profession:
Customer Support Specialist
Profession:
for new job seekers, for new profession, for IDPs

Invited experts

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Kseniia Barchenko

Director of Training and Development at SupportYourApp

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