Sales Representative

Interactive sales rep simulator: master sales techniques, objection handling, and communication ethics through real-life business scenarios and cases

Experts: Mariia Danylchenko

This interactive tool is designed for those who want to master the art of field sales. You will embark on this journey with our main character, Oleksii, helping him make critical decisions in real-life business scenarios.

What will you learn with this simulator?

  • Handling Objections: Learn not to fear the phrase "your prices are too high" and how to argue for product value instead of simply offering discounts.
  • Flexibility and Planning: Discover how to adjust your route during unforeseen circumstances and manage your time effectively.
  • The Art of Negotiation: Master various communication styles based on the customer's personality — from emotional cafe owners to pragmatic corporate buyers.
  • Ethics and Partnership: Understand how to build long-term trust, follow merchandising standards, and adhere to company policies.
  • Discipline and Reporting: See firsthand the importance of high-quality CRM data entry for successful sales analysis.


How does it work? Each situation is a real challenge. You choose a course of action, and the system instantly provides a detailed breakdown of why the decision was correct or what risks it carries. It is a safe environment to make mistakes, where every error turns into a valuable learning experience.

The simulator was created by Coca-Cola HBC Ukraine for the Diia.Education platform.

Format:
Simulator
Topic:
Re/Upskilling
Profession:
Sales Representative
Intended for:
for new profession, for new job seekers

This simulator is an addition to

Invited experts

Mariia Danylchenko

Lead Training Specialist for Sales Department

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